Privacy Policy

Last Updated: December 25, 2025

Introduction

This Privacy Notice for FitAI Pro ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:


  • Download and use our mobile application (FitAI Pro)
  • Engage with us in other related ways, including any sales, marketing, or events

  • Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at fitai_support@ai-innovationlabs.xyz.

    Summary of Key Points

    This summary provides key points from our Privacy Notice:


  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

  • Do we process any sensitive personal information? We do not process sensitive personal information.

  • Do we collect any information from third parties? We do not collect any information from third parties.

  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

  • In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

  • How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information.

  • What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

  • How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us.
  • What Information Do We Collect?

    We collect various types of information from you when you use our Services.

    Personal information you disclose to us

    We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.


    Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:


  • names
  • email addresses
  • usernames
  • passwords
  • device identifiers (e.g., IDFV or Android ID)

  • Sensitive Information. We do not process sensitive information.


    Payment Data. We do not collect or store your payment data. All payments are handled securely through Apple App Store or Google Play Billing.


    Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account.


    All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

    Health and Fitness Data

    When you use fitness features, we may process health and activity-related data that you provide or that is derived from your inputs, including:


  • Body analysis outputs (e.g., body fat percentage, body type, posture findings, muscle balance)
  • Workout plans (exercises, sets, reps, rest) and workout history (duration, total volume, completed sets)
  • Exercise history and last used values (reps, weights)
  • Food analysis results (nutritional content, health scores, dietary labels, allergens, micronutrients)
  • Custom plans you create and associated history
  • Fitness profile inputs (goals, experience level, physical restrictions, injuries, age, gender, height, weight)

  • Note: We do not store images submitted for analysis. Images are processed temporarily to generate analysis results and are immediately deleted after processing is complete.

    How Do We Process Your Information?

    We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.


    We process your personal information for a variety of reasons, depending on how you interact with our Services, including:


  • To track free tier usage and manage promotional credits per unique device
  • To facilitate account creation and authentication and otherwise manage user accounts
  • To generate personalized workout plans based on your fitness goals, experience level, equipment, and preferences
  • To analyze images (body composition, food, workout plans) using AI and return analysis results
  • To provide AI-powered fitness and nutrition Q&A assistance
  • To suggest meals based on ingredients you provide
  • To track and store your workout progress, history, and exercise data
  • To manage subscriptions and handle billing through Apple App Store or Google Play
  • To improve and personalize the Services based on your usage patterns
  • To communicate with you about your account, subscription, or support requests
  • To ensure security, prevent fraud, and comply with legal obligations
  • What Legal Bases Do We Rely On To Process Your Information?

    We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.


    If you are located in the EU or UK, this section applies to you:


    The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:


  • Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose.
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.
  • When And With Whom Do We Share Your Personal Information?

    We may share information in specific situations and with specific third parties.


    We may need to share your personal information in the following situations:


  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Do We Offer Artificial Intelligence-Based Products?

    As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions.


    Use of AI Technologies:

    We provide the AI Products through third-party service providers ("AI Service Providers"), including Google Cloud AI. Your input, output, and personal information will be shared with and processed by these AI Service Providers.


    Our AI Products are designed for the following functions:

  • Image analysis
  • AI bots
  • AI document generation
  • AI insights
  • AI search
  • Natural language processing
  • Text analysis
  • AI Features and Purposes

    We use AI technologies to power the following features:


  • Personalized workout plan generation based on your inputs (goals, experience, equipment, time)
  • Body composition analysis from images (front, back, left, right)
  • Food identification and nutritional analysis from images
  • Fitness & nutrition Q&A assistant
  • Meal suggestions based on provided ingredients
  • Workout plan analysis from uploaded images

  • We use your inputs solely to perform the requested feature and return results.

    Camera Access and Photos/Media

    We request access to your device camera and photos strictly to enable the following features: (i) body composition analysis, (ii) food identification and nutrition estimation, and (iii) workout plan/image analysis.


    How camera/photos are used:

  • You choose when to capture or upload an image; we do not access the camera in the background.
  • Captured/uploaded images are transmitted securely to our servers and processed by our AI Service Providers (including Google Cloud AI) to generate results.
  • We do not store or retain your images. Images are processed temporarily to generate analysis results and are immediately deleted after processing is complete.
  • Images are not used for advertising or sold to third parties.

  • Your choices:

  • You can deny camera permission and still use non‑camera features of the app.
  • You may choose to upload from your gallery instead of using the live camera.
  • Avoid submitting sensitive images (e.g., faces, IDs, medical documents). Remove metadata/EXIF if desired before upload.

  • Legal basis:

  • We process camera and image data based on your consent when you elect to capture or upload an image, and to fulfill the services you request. Images are processed temporarily and are not stored or retained by us.
  • Data Storage and Retention

    We store different types of data in the following locations:


  • Cloud Storage (Firebase Firestore): workout plans, workout history, body analysis, food analysis, custom plans, user preferences, notifications, device identifiers and usage limits for free tier management, and user sessions where applicable.
  • Local Device Storage (AsyncStorage): locally cached workout plans, workout history, exercise set history, body analysis history, food analysis history, custom plans, and user profile data.
  • Payments (App Store or Google Play): subscription and billing data are processed and stored by the respective app store.

  • Retention: We retain data for as long as needed to provide the Services or as required by law. Where possible, you can delete local data from within the app and request account deletion to remove cloud data. Images submitted for analysis are processed transiently and are not stored.

    Third-Party Services and Integrations

    We integrate with third-party services to provide the Services:


  • Firebase Authentication: user authentication (email/password, Google Sign-In)
  • Firebase Firestore: cloud database storage for app data
  • Google Cloud AI (Gemini): image analysis, AI prompts, and Q&A processing
  • Apple App Store/Google Play Billing: subscription management and payments
  • YouTube Data API: fetching fitness-related videos for Explore features
  • Spotify API (if enabled): fetching music playlists

  • These providers may process limited personal data as needed to deliver their services, subject to their own privacy policies.

    Data Sharing and Disclosure

    We share data only as necessary to provide the Services:


  • With Service Providers: Firebase (auth and database), Google Cloud AI (AI processing), App Store/Google Play (payments), YouTube/Spotify (content APIs)
  • With Authorities: when required to comply with applicable law, legal processes, or government requests
  • Business Transfers: in connection with a merger, sale of company assets, financing, or acquisition

  • We do not sell your personal data. We do not use submitted images for advertising or model training.

    How Long Do We Keep Your Information?

    We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.


    We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.


    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

    How Do We Keep Your Information Safe?

    We aim to protect your personal information through a system of organizational and technical security measures.


    We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

    Do We Collect Information From Minors?

    We do not knowingly collect data from or market to children under 18 years of age.


    We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at fitai_support@ai-innovationlabs.xyz.

    What Are Your Privacy Rights?

    Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.


    In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making.


    Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.


    Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.


    If you have questions or comments about your privacy rights, you may email us at fitai_support@ai-innovationlabs.xyz.

    Do We Make Updates To This Notice?

    Yes, we will update this notice as necessary to stay compliant with relevant laws.


    We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

    How Can You Contact Us About This Notice?

    If you have questions or comments about this notice, you may email us at fitai_support@ai-innovationlabs.xyz

    Contact Us

    If you have questions or comments about this Privacy Policy, please contact us at:
    Email: fitai_support@ai-innovationlabs.xyz